Continental Airlines' Young Traveler Club Ensures Children are Well-Looked After When Flying as Unaccompanied Minors

Continental Airlines' Young Traveler Club Ensures Children are Well-Looked After When Flying as Unaccompanied Minors

Continental Airlines' Young Traveler Club provides an enclosed, secured area where unaccompanied children can wait for a connecting flight or to be picked up by the party meeting them.

The Clubs are supervised by Continental employees and provide entertainment and snacks for kids who have to "hang" for a while. Television, books, games and toys are available.

Continental has Club rooms in Cleveland, Houston and Newark that are open year round. The Clubs are staffed by employees with overlapping shifts so more than one person is often on duty during the day.

The Continental employee(s) on duty is responsible for:

Coordinating connections
Providing comfort to anyone who needs comforting
Ensuring enough snacks are available
Negotiating differences between children should they arise.

Continental Airlines understands that a child may become overly concerned if you're running a little late and the Young Traveler Club staff can provide reassurance whenever needed.

Here's how the Club works:

A Continental Representative escorts each child to the Young Traveler Club and turns their ticket over to the Continental employee in the Club.
The employee on duty keeps the child's ticket until either the party meeting the child arrives to pick them up or it's time for the child to go to their connecting flight.

Another Continental Representative will escort the child to their connecting flight at the appropriate time and either actually escort the child on the flight or turn them over to another Continental Representative who will board the child and introduce them to the Flight Attendants working the flight.

Another feature of this service is the Young Traveler Club Form which attaches to the Ticket Jacket and contains all the pertinent information for the child's flight, contact information and identification of the party meeting the child at the final destination.

To obtain more information or to view details of services for children on Continental Airlines Go to Kid Friendly Airlines - Continental Airlines' Policies and Services for Children.

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